CS5720 - Week 11
Slide 218 of 220

Chatbots and Conversational AI

💬

What are Chatbots?

Chatbots are AI systems that can engage in natural language conversations with humans, understanding queries and providing relevant responses.
Evolution of Chatbots:

• Rule-based → Pattern matching (ELIZA)
• Retrieval-based → Select from predefined responses
• Generative → Create new responses (GPT)
• Hybrid → Combine approaches for robustness
Modern Applications:
Customer service, virtual assistants, education, healthcare, entertainment, and personal companions.

Key Components

  • 🧠
    Natural Language Understanding
    Intent recognition and entity extraction
  • 🔄
    Dialog Management
    Track conversation state and context
  • ✨
    Response Generation
    Create appropriate responses
  • 📊
    Evaluation & Improvement
    Measure and enhance performance

Interactive Chatbot Demo

AI Teaching Assistant
Hello! I'm your AI teaching assistant. I can help you understand neural networks and deep learning concepts. What would you like to know?
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Prepared by Dr. Gorkem Kar